Dhaka Bank PLC.
Customer Service Officer, Branch Banking
Education
Bachelor/Honors
Minimum Bachelor Degree completed
Experience
At least 1 year
Additional Requirements
Minimum 1 year of experience in Service Industry (Airlines/Telecommunication Industry/Branch Banking) will be preferred.
Smart appearance with a customer-centric attitude.
Ability to manage premium clientele with professionalism and confidence.
Responsibilities & Context
Job Grade: Assistant Officer - Principal Officer
Job Location: Dhaka City
Key Accountabilities
Deliver prompt, professional, and personalized banking services to the clients.
Maintain strong relationships with the clients including Priority/High Net Worth clients to ensure retention and satisfaction.
Address customer queries, service requests, and complaints efficiently with a solution-oriented approach.
Contribute to achieving branch business and service quality targets.
Employment Status
Full Time
Job Location
Dhaka